Rota, visits, medication, finance and your carers' phones in one system that stays in sync, so the office stops rekeying and nobody misses a call.
Built in Wales with a working domiciliary provider · CQC & CIW aligned · Bilingual eMAR
Betty A.
07:00
Arthur J.
08:12
Glenys P.
09:25
Ceri W.
11:40
Ivor B.
13:07
Betty A.
16:00
Nesta R.
17:12
Ivor B.
07:15
Nesta R.
08:27
Ceri W.
09:40
Mair D.
11:45
Glenys P.
12:57
Arthur J.
18:48
Betty A.
20:00
Mair D.
07:00
Glenys P.
08:12
Betty A.
09:24 ×2
Ceri W.
16:15
Arthur J.
17:27
Ivor B.
19:30
Ceri W.
07:30
Ivor B.
08:42
Arthur J.
09:55
Betty A.
11:40
Nesta R.
12:52
Mair D.
16:30
Nesta R.
07:20
Mair D.
08:32
Arthur J.
11:30
Ceri W.
12:57
Glenys P.
16:00
Ivor B.
17:06
Nesta R.
19:45
Glenys P.
No carer
One system instead of
The platform
Most agencies run on four or five disconnected tools, and the joins between them are where visits get missed and hours get paid twice. CareRostr is one record of the truth. Change the rota and the timesheet, the invoice and the carer's phone all follow.
Drag and drop rotas by day or week. Recurring schedules generate the visits, runs group them, and clashes, travel gaps and uncovered calls surface as you build.
Every client's care package, address, key safe, contacts and documents in one record, with their week on a timeline and double-handed calls handled properly.
Carer records, right-to-work and DBS, training expiry, and time-off requests. Compliance dates you'd otherwise miss are tracked and chased.
Rate groups for what you charge and what you pay, travel and mileage, and payment runs for each carer, all calculated from the visits that actually happened.
New enquiries land in a pipeline, get an owner and a next action, and convert straight into a client record when the package starts.
Talk to carers in the app instead of on personal phones. Replies, reactions, read receipts and push notifications, with a record you can actually audit.
Electronic MAR
A paper chart tells you what happened days after you could have done anything about it, and a blank square is an incident rather than a gap. CareRostr's eMAR is signed at the door and read in the office the same minute.
Thursday, 12 March
Amlodipine 5mg
Tablet · Oral · One daily
Paracetamol 500mg
Tablet · Oral · Two, four times daily
Furosemide 20mg
Tablet · Oral · One in the morning
Fultium-D3 800iu
Capsule · Oral · One daily
Thursday, 12 March
07:30
30m
Betty A.
Barry
08:15
45m
Arthur J.
Barry
09:30
30m
Glenys P.
Rhoose
12:00
45m
Mair D.
Llantwit
17:00
45m
Ceri W.
Barry
CareRostr
New shift available: Tue 09:30, Glenys P.
The carer app
Carers don't sit at a desk. The CareRostr iOS & Android app gives them their day, their clients and their medication rounds on the phone that's already in their pocket, and gives the office a way to reach them that isn't a group chat.
Invite only: carers can sign in once their agency uses CareRostr.
Trust
Care data is some of the most sensitive there is, and the regulator will ask you to account for it. Security in CareRostr is enforced at the layer that can't be bypassed.
Every table is guarded by row-level security keyed to your organisation. It isn't a filter in the app that someone could forget. The database itself refuses to return another provider's data.
Authentication runs on Clerk with your own sign-in domain, multi-factor support, and Face ID on the carer app. Roles decide who can see finance, medication or client records.
Personal and health data is handled under UK GDPR, with an audit trail behind medication, rota and client changes so you can show who did what, and when.
Designed around CQC and CIW expectations and the All-Wales MARRS policy, with exportable MAR charts and compliance records for when the inspector asks.
Domiciliary (home care) providers in the UK: the office team who build the rota and run the business, and the carers out on the round. It's designed for small and mid-sized agencies who have outgrown spreadsheets but don't want an enterprise rollout.
Carers use the CareRostr app on iOS or Android. It is invite only, so they can sign in once your agency has invited them. The office side runs in any modern browser, with nothing to install.
Yes. CareRostr is built with a Vale of Glamorgan provider, so the Welsh Active Offer and CIW were day-one requirements rather than an afterthought. MAR output is bilingual.
Clients and carers can be brought in from CSV, so you can move across from a spreadsheet without retyping everything. Talk to us about your current system and we'll tell you honestly how much of it can come with you.
Pricing depends on the size of your agency. Get in touch and we'll give you a straight answer based on your carer and client numbers, with no surprises per seat.
Half an hour, your actual runs, no slide deck. We'll show you what the week after you switch looks like.