Now with electronic MAR charts

Run your home care agency from one place.

Rota, visits, medication, finance and your carers' phones in one system that stays in sync, so the office stops rekeying and nobody misses a call.

Built in Wales with a working domiciliary provider · CQC & CIW aligned · Bilingual eMAR

carerostr.com/rostr

Rostr

Thursday, 12 March
5 carers, 34 callsPublish week
Carer
07:0009:0011:0013:0015:0017:0019:0021:00
RMRhian Morgan
Morning

Betty A.

07:00

Arthur J.

08:12

Glenys P.

09:25

Lunch

Ceri W.

11:40

Ivor B.

13:07

Tea

Betty A.

16:00

Nesta R.

17:12

DLDai Llewellyn
Morning

Ivor B.

07:15

Nesta R.

08:27

Ceri W.

09:40

Lunch

Mair D.

11:45

Glenys P.

12:57

Bed

Arthur J.

18:48

Betty A.

20:00

SPSioned Price
Morning

Mair D.

07:00

Glenys P.

08:12

Betty A.

09:24 ×2

Tea

Ceri W.

16:15

Arthur J.

17:27

Bed

Ivor B.

19:30

MHMegan Hughes
Morning

Ceri W.

07:30

Ivor B.

08:42

Arthur J.

09:55

Lunch

Betty A.

11:40

Nesta R.

12:52

Tea

Mair D.

16:30

TETomos Evans
Morning

Nesta R.

07:20

Mair D.

08:32

Lunch

Arthur J.

11:30

Ceri W.

12:57

Tea

Glenys P.

16:00

Ivor B.

17:06

Bed

Nesta R.

19:45

?Uncovered

Glenys P.

No carer

Morning Lunch Tea Bed Travel between calls Not enough travel time

One system instead of

  • The whiteboard rota
  • A spreadsheet of hours
  • Paper MAR charts
  • The office WhatsApp group
  • Payroll by hand

The platform

Everything the office does, in one place.

Most agencies run on four or five disconnected tools, and the joins between them are where visits get missed and hours get paid twice. CareRostr is one record of the truth. Change the rota and the timesheet, the invoice and the carer's phone all follow.

Rostr

Drag and drop rotas by day or week. Recurring schedules generate the visits, runs group them, and clashes, travel gaps and uncovered calls surface as you build.

Clients & visits

Every client's care package, address, key safe, contacts and documents in one record, with their week on a timeline and double-handed calls handled properly.

Team & compliance

Carer records, right-to-work and DBS, training expiry, and time-off requests. Compliance dates you'd otherwise miss are tracked and chased.

Finance

Rate groups for what you charge and what you pay, travel and mileage, and payment runs for each carer, all calculated from the visits that actually happened.

Enquiries & CRM

New enquiries land in a pipeline, get an owner and a next action, and convert straight into a client record when the package starts.

Messaging

Talk to carers in the app instead of on personal phones. Replies, reactions, read receipts and push notifications, with a record you can actually audit.

Electronic MAR

Retire the paper MAR chart.

A paper chart tells you what happened days after you could have done anything about it, and a blank square is an incident rather than a gap. CareRostr's eMAR is signed at the door and read in the office the same minute.

Real medicines, spelled right
Medication names autocomplete from a dictionary of over 21,000 licensed products, each with its form and route already attached, so nobody types “paracetomol”.
Works with no signal
Carers sign for doses offline in the middle of nowhere, and the record syncs when the phone finds a bar of 4G. Rural rounds were a day-one requirement.
No blank squares
Every expected dose resolves to an outcome. Missed and refused doses raise an alert with the office while there's still time to act on it.

MAR chart: Glenys P.

Thursday, 12 March

96% compliant
Medication
08:00
12:00
18:00
22:00

Amlodipine 5mg

Tablet · Oral · One daily

Paracetamol 500mg

Tablet · Oral · Two, four times daily

·
·

Furosemide 20mg

Tablet · Oral · One in the morning

R

Fultium-D3 800iu

Capsule · Oral · One daily

Given Refused MissedSigned by carer · timestamped · exportable
9:41

Thursday, 12 March

Today

5 visits3h 15m2 meds

07:30

30m

Betty A.

Barry

08:15

45m

Arthur J.

Barry

Start

09:30

30m

Glenys P.

Rhoose

12:00

45m

Mair D.

Llantwit

17:00

45m

Ceri W.

Barry

Today
Rota
Shifts
Chat
More
R

CareRostr

New shift available: Tue 09:30, Glenys P.

The carer app

Your rota, in your carers' pockets.

Carers don't sit at a desk. The CareRostr iOS & Android app gives them their day, their clients and their medication rounds on the phone that's already in their pocket, and gives the office a way to reach them that isn't a group chat.

  • Today's visits with addresses, phone numbers and the notes that matter
  • Sign for medication at the door, online or off
  • Claim extra shifts from the available pool, or offer one you can't make
  • Book annual leave and see where the request is up to
  • Message the office, with push notifications when it's urgent
  • Face ID sign-in

Invite only: carers can sign in once their agency uses CareRostr.

Trust

You hold people's health records. We build like it.

Care data is some of the most sensitive there is, and the regulator will ask you to account for it. Security in CareRostr is enforced at the layer that can't be bypassed.

Isolation at the database

Every table is guarded by row-level security keyed to your organisation. It isn't a filter in the app that someone could forget. The database itself refuses to return another provider's data.

Identity done properly

Authentication runs on Clerk with your own sign-in domain, multi-factor support, and Face ID on the carer app. Roles decide who can see finance, medication or client records.

UK data protection

Personal and health data is handled under UK GDPR, with an audit trail behind medication, rota and client changes so you can show who did what, and when.

Built for the inspection

Designed around CQC and CIW expectations and the All-Wales MARRS policy, with exportable MAR charts and compliance records for when the inspector asks.

Questions, answered.

Who is CareRostr for?

Domiciliary (home care) providers in the UK: the office team who build the rota and run the business, and the carers out on the round. It's designed for small and mid-sized agencies who have outgrown spreadsheets but don't want an enterprise rollout.

Do our carers need to install anything?

Carers use the CareRostr app on iOS or Android. It is invite only, so they can sign in once your agency has invited them. The office side runs in any modern browser, with nothing to install.

Does the eMAR work in Welsh?

Yes. CareRostr is built with a Vale of Glamorgan provider, so the Welsh Active Offer and CIW were day-one requirements rather than an afterthought. MAR output is bilingual.

What happens to the data we already have?

Clients and carers can be brought in from CSV, so you can move across from a spreadsheet without retyping everything. Talk to us about your current system and we'll tell you honestly how much of it can come with you.

How much does it cost?

Pricing depends on the size of your agency. Get in touch and we'll give you a straight answer based on your carer and client numbers, with no surprises per seat.

See it on your own rota.

Half an hour, your actual runs, no slide deck. We'll show you what the week after you switch looks like.

CareRostr is currently invite only. Send this and we'll add you to the waitlist and be in touch.